What changed
This post is sample content for the Hassium theme. It shows how an article reads: a lead under the title, headings in the serif, lists with brand markers, links with a soft underline, and inline code for the odd setting name.
- Route billing questions to one owner
- Nudge a customer after two quiet days
- Close resolved requests after a week
How to try it
Open a workspace, pick a queue with real traffic, and give it a week. The numbers in Reports will tell you whether it helped long before anyone has to guess.
We changed one rule and the Monday backlog was gone by Wednesday.
Priya Nair, Brightwater Dental
POST /v1/requests
{ "subject": "Refund for order 4127", "channel": "form" }
Leave a Reply