Hassium 2.4: faster search and tag rules

Search returns in under a second on large inboxes, and tags can now apply themselves from a request’s first message.

gaurav-tiwari Avatar
The Hassium inbox with a list of conversations and an open thread

What changed

This post is sample content for the Hassium theme. It shows how an article reads: a lead under the title, headings in the serif, lists with brand markers, links with a soft underline, and inline code for the odd setting name.

  • Search that indexes attachments
  • Tag rules with a preview
  • Keyboard shortcuts for every view

How to try it

Open a workspace, pick a queue with real traffic, and give it a week. The numbers in Reports will tell you whether it helped long before anyone has to guess.

We changed one rule and the Monday backlog was gone by Wednesday.

Priya Nair, Brightwater Dental
POST /v1/requests
{ "subject": "Refund for order 4127", "channel": "form" }

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