Product
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Workflows 2.0: branches, delays, and test runs
Read more: Workflows 2.0: branches, delays, and test runsWorkflows can now split on a condition, wait for a reply, and run against last week’s requests before they touch a customer.
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Introducing the customer timeline
Read more: Introducing the customer timelineEvery request, reply, order, and note for a customer, on one page, so nobody on your team asks for the same thing twice.