{"id":29,"date":"2026-09-12T15:38:12","date_gmt":"2026-09-12T15:38:12","guid":{"rendered":"https:\/\/demo.gatilab.com\/hassium\/tour\/social-proof\/"},"modified":"2026-09-12T15:38:12","modified_gmt":"2026-09-12T15:38:12","slug":"social-proof","status":"publish","type":"page","link":"https:\/\/demo.gatilab.com\/hassium\/tour\/social-proof\/","title":{"rendered":"Social proof"},"content":{"rendered":"\n
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Social proof<\/h1>\n\n\n\n

Customer names, testimonials, one big quote, customer stories, a founder note, and the team.<\/p>\n<\/div>\n\n\n\n

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Small teams that run on Hassium<\/p>\n\n\n\n

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Brightwater Dental<\/p>\n\n\n\n

Lark Logistics<\/p>\n\n\n\n

Fernhill School<\/p>\n\n\n\n

Moss Lane Bakery<\/p>\n\n\n\n

Arden Legal<\/p>\n\n\n\n

Tidal Labs<\/p>\n\n\n\n

Juniper Realty<\/p>\n\n\n\n

Pinecrest Clinics<\/p>\n<\/div>\n<\/div>\n\n\n\n\n

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Customers<\/p>\n\n\n\n

Ask the people who answer the inbox<\/h2>\n\n\n\n

An operations manager, a founder, and a head of admissions on what changed after the switch.<\/p>\n<\/div>\n\n\n\n

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Each clinic used to keep its own inbox. Now I see all nine in one view and know which desk needs help before lunch.<\/p>\n\n\n\n

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\"\"<\/figure>\n\n\n\n
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Priya Nair<\/p>\n\n\n\n

Operations manager, Brightwater Dental<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Drivers send photos, customers send questions, and both land on the same timeline. I stopped forwarding emails to myself.<\/p>\n\n\n\n

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\"\"<\/figure>\n\n\n\n
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Daniel Osei<\/p>\n\n\n\n

Founder, Lark Logistics<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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The intake form asks for everything we used to chase by email, so the first reply is usually the only one we need to send.<\/p>\n\n\n\n

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\"\"<\/figure>\n\n\n\n
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Hannah Vogel<\/p>\n\n\n\n

Head of admissions, Fernhill School<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n

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I used to be the backup for every unanswered email. Now the queue has owners, workflows handle the routine, and I get to run the company again.<\/p><\/blockquote><\/figure>\n\n\n\n

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\"\"<\/figure>\n\n\n\n
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Daniel Osei<\/p>\n\n\n\n

Founder, Lark Logistics<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n

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Customer stories<\/p>\n\n\n\n

Three teams, three very different queues<\/h2>\n\n\n\n

Each one started with requests slipping between people. Here is what they set up, and what changed.<\/p>\n<\/div>\n\n\n\n

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Brightwater Dental<\/h3>\n\n\n\n

Same-day replies at all nine clinics<\/p>\n\n\n\n

Four front desk staff share one queue with a view for each clinic, and appointment changes route to the right desk on their own.<\/p>\n\n\n\n

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Read the Brightwater story<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Arden Legal<\/h3>\n\n\n\n

New client intake in one form, not three emails<\/p>\n\n\n\n

A workflow asks a partner to approve each new matter before anyone replies, and the audit log keeps the record.<\/p>\n\n\n\n

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Read the Arden Legal story<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Moss Lane Bakery<\/h3>\n\n\n\n

Wholesale orders sorted before the ovens go on<\/p>\n\n\n\n

Cafe orders arrive overnight by email and form. A workflow tags each one by delivery day, so the morning shift starts with a sorted list.<\/p>\n\n\n\n

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Read the Moss Lane story<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n
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\"Asha<\/figure>\n<\/div>\n\n\n\n
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Asha Raman, co-founder and CEO<\/p>\n\n\n\n

We were the small team that kept dropping requests<\/h2>\n\n\n\n

Before Hassium, Jonas and I ran support for a travel company with four people, three shared inboxes, and a spreadsheet of who owed whom a reply. Nobody was careless. We just couldn't see who had answered what, so customers heard from two of us, or from nobody.<\/p>\n\n\n\n

Hassium is the tool we wanted back then: one queue, one owner for every request, and nothing that happens without a record of why. I still take a support shift every Friday, and a good part of what we ship starts there.<\/p>\n\n\n\n

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Read our story<\/a><\/div>\n\n\n\n
Meet the team<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n
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The team<\/p>\n\n\n\n

The people behind Hassium<\/h2>\n\n\n\n

Everyone here spends one morning a week in the support queue, founders included. It keeps us honest about what is hard.<\/p>\n<\/div>\n\n\n\n

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\"Asha<\/figure>\n\n\n\n
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Asha Raman<\/h3>\n\n\n\n

Co-founder and CEO<\/p>\n<\/div>\n\n\n\n

I read every cancellation note myself. It is the quickest way to learn what we got wrong.<\/p>\n<\/div>\n\n\n\n

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\"Jonas<\/figure>\n\n\n\n
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Jonas Weller<\/h3>\n\n\n\n

Co-founder and CTO<\/p>\n<\/div>\n\n\n\n

The work I am proudest of is the quiet kind, like an import that never loses a reply.<\/p>\n<\/div>\n\n\n\n

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\"Mei<\/figure>\n\n\n\n
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Mei Lin Ong<\/h3>\n\n\n\n

Head of design<\/p>\n<\/div>\n\n\n\n

If a screen needs a help article to explain it, I am not finished designing it.<\/p>\n<\/div>\n\n\n\n

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\"Tobias<\/figure>\n\n\n\n
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Tobias Kline<\/h3>\n\n\n\n

Support lead<\/p>\n<\/div>\n\n\n\n

I answer customers before I open anything else each morning, and I still learn something new.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n","protected":false},"excerpt":{"rendered":"

Social proof Customer names, testimonials, one big quote, customer stories, a founder note, and the team.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":26,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/pages\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":0,"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/pages\/29\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/pages\/26"}],"wp:attachment":[{"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/media?parent=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}