{"id":24,"date":"2026-09-12T15:38:12","date_gmt":"2026-09-12T15:38:12","guid":{"rendered":"https:\/\/demo.gatilab.com\/hassium\/contact\/"},"modified":"2026-09-12T15:38:12","modified_gmt":"2026-09-12T15:38:12","slug":"contact","status":"publish","type":"page","link":"https:\/\/demo.gatilab.com\/hassium\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n
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Contact<\/p>\n\n\n\n

Talk to a person, not a queue<\/h1>\n\n\n\n

Pick the inbox that fits your question. Someone on the team reads every message, usually within a few hours on weekdays.<\/p>\n<\/div>\n\n\n\n

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Sales<\/h2>\n\n\n\n

Questions about plans, single sign-on, or moving a large team over from another tool.<\/p>\n\n\n\n

sales@example.com<\/a><\/p>\n\n\n\n

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Book a demo with sales<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Support<\/h2>\n\n\n\n

Stuck on a workflow or an import? Write in from your workspace or by email, and a support engineer picks it up.<\/p>\n\n\n\n

support@example.com<\/a><\/p>\n\n\n\n

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Visit the help center<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Press<\/h2>\n\n\n\n

Interviews, logos, product screenshots, and the story of how Hassium started.<\/p>\n\n\n\n

press@example.com<\/a><\/p>\n\n\n\n

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Download the press kit<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Plans and billing<\/p>\n\n\n\n

Answers about plans, people, and your data<\/h2>\n\n\n\n

The questions that come up most on sales calls, answered plainly. If yours isn't here, ask us.<\/p>\n\n\n\n

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Still have a question?<\/h3>\n\n\n\n

Write to Tobias and the support team. Every message gets a reply from a person within one working day.<\/p>\n\n\n\n

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Contact support<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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Who counts as a person on my plan?<\/summary>\n

Anyone who signs in to answer requests. Customers never count, and neither do teammates who only get a weekly report by email.<\/p>\n<\/details>\n\n\n\n

Can I change plans later?<\/summary>\n

Yes. Move up or down from the billing page whenever you like. We prorate the difference to the day, so you never pay twice for the same week.<\/p>\n<\/details>\n\n\n\n

Do schools and nonprofits get a discount?<\/summary>\n

Yes. Schools and registered nonprofits get 30 percent off any plan. Write to us from your organization's address and we will apply it.<\/p>\n<\/details>\n\n\n\n

How do you protect our data?<\/summary>\n

Everything is encrypted in transit and at rest, and roles limit who can open each inbox. Business adds single sign-on, an audit log, and data kept in the EU or the US.<\/p>\n<\/details>\n\n\n\n

Is there a minimum term?<\/summary>\n

No. Monthly plans renew each month and can stop at any renewal. Business customers can sign a longer contract if their finance team prefers one.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n

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Business plan<\/p>\n\n\n\n

Single sign-on, security reviews, and contracts your lawyers will sign<\/h2>\n\n\n\n

Larger teams get a named contact from the first call. We fill in your security questionnaire, walk IT through how Hassium stores and deletes data, and work from your own contract terms when you need us to.<\/p>\n\n\n\n