{"id":20,"date":"2026-09-12T15:38:12","date_gmt":"2026-09-12T15:38:12","guid":{"rendered":"https:\/\/demo.gatilab.com\/hassium\/features\/"},"modified":"2026-09-12T15:38:12","modified_gmt":"2026-09-12T15:38:12","slug":"features","status":"publish","type":"page","link":"https:\/\/demo.gatilab.com\/hassium\/features\/","title":{"rendered":"Features"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull is-style-section-hero has-global-padding is-layout-constrained wp-container-core-group-is-layout-d30584db wp-block-group-is-layout-constrained is-style-section-hero--1\" style=\"padding-top:var(--wp--preset--spacing--80);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-cf31a377 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-eyebrow wp-block-paragraph\">Features<\/p>\n\n\n\n<h1 class=\"wp-block-heading has-text-align-center\">Everything between a customer&#039;s question and your answer<\/h1>\n\n\n\n<p class=\"has-text-align-center is-style-lead is-style-lead--2 wp-block-paragraph\">The inbox where requests arrive, the rules that route them, and the reports that tell you what to fix next. Every plan gets all of it.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-style-large is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-dd2eb635 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#\">Start free trial<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--3\"><a class=\"wp-block-button__link wp-element-button\" href=\"#\">See pricing<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image alignwide size-full is-style-frame\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/app-inbox.webp\" alt=\"The Hassium inbox: a list of conversations, an open thread with an internal note, and the customer&#039;s details on the right\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-74841441 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-29a16e6f wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-kicker is-style-kicker--4 wp-block-paragraph\">Product tour<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">The three screens your team will live in<\/h2>\n\n\n\n<p class=\"has-text-align-center has-contrast-2-color has-text-color wp-block-paragraph\">Most of the work happens in the inbox, the workflow builder, and reports. Here is what each one does for you.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-aa11a2d4 wp-block-group-is-layout-flow\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-0941793d wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-3c145fb8 wp-block-column-is-layout-flow\" style=\"flex-basis:42%\">\n<p class=\"is-style-kicker is-style-kicker--5 wp-block-paragraph\">Inbox<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:clamp(1.375rem, 1.1rem + 0.9vw, 1.75rem)\">Every conversation, with its history attached<\/h3>\n\n\n\n<p class=\"has-contrast-2-color has-text-color wp-block-paragraph\">Open a request and the customer&#039;s past orders, earlier replies, and team notes sit right beside it. Answer it, hand it to a colleague, or snooze it until Tuesday.<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-check has-small-font-size\">\n<li>Owners and due dates on every request<\/li>\n\n\n\n<li>Notes your customers never see<\/li>\n\n\n\n<li>Search that finds any word in any thread<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-text is-style-text--6\"><a class=\"wp-block-button__link wp-element-button\" href=\"#\">Tour the inbox<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<figure class=\"wp-block-image size-full is-style-shot\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/app-inbox.webp\" alt=\"A request open in the Hassium inbox, with the conversation list on one side and the customer&#039;s details on the other\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-0941793d wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<figure class=\"wp-block-image size-full is-style-shot\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/app-workflow.webp\" alt=\"The Hassium workflow builder showing a refund workflow that branches on the order amount\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-3c145fb8 wp-block-column-is-layout-flow\" style=\"flex-basis:42%\">\n<p class=\"is-style-kicker is-style-kicker--7 wp-block-paragraph\">Workflows<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:clamp(1.375rem, 1.1rem + 0.9vw, 1.75rem)\">Write the rule once and let it do the sorting<\/h3>\n\n\n\n<p class=\"has-contrast-2-color has-text-color wp-block-paragraph\">Pick a trigger, add conditions, and choose the actions. Branches catch the exceptions, delays wait for a reply, and approvals hold anything risky until a person says yes.<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-check has-small-font-size\">\n<li>Start from a form, a tag, or a schedule<\/li>\n\n\n\n<li>Try a draft on last month&#039;s requests<\/li>\n\n\n\n<li>Read the log of every step it took<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-text is-style-text--8\"><a class=\"wp-block-button__link wp-element-button\" href=\"#\">Build a workflow<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-0941793d wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-container-core-column-is-layout-3c145fb8 wp-block-column-is-layout-flow\" style=\"flex-basis:42%\">\n<p class=\"is-style-kicker is-style-kicker--9 wp-block-paragraph\">Reports<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" style=\"font-size:clamp(1.375rem, 1.1rem + 0.9vw, 1.75rem)\">Find the slow spots before customers do<\/h3>\n\n\n\n<p class=\"has-contrast-2-color has-text-color wp-block-paragraph\">See volume by channel, reply time by week, and satisfaction by team, so you know which queue needs another pair of hands.<\/p>\n\n\n\n<ul class=\"wp-block-list is-style-check has-small-font-size\">\n<li>Reply times for each team and tag<\/li>\n\n\n\n<li>A backlog you can compare week to week<\/li>\n\n\n\n<li>A summary in your inbox every Monday<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-text is-style-text--10\"><a class=\"wp-block-button__link wp-element-button\" href=\"#\">Explore reports<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<figure class=\"wp-block-image size-full is-style-shot\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/app-reports.webp\" alt=\"Hassium reports: request volume by channel, the reply time trend, satisfaction, and the busiest tags\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-74841441 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-29a16e6f wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-kicker is-style-kicker--11 wp-block-paragraph\">The details<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">The quiet features your team will use every day<\/h2>\n\n\n\n<p class=\"has-text-align-center has-contrast-2-color has-text-color wp-block-paragraph\">Nobody picks a help desk for its permission settings. These are the parts that make a busy Monday feel ordinary.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-grid wp-container-core-group-is-layout-d775e8bf wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-style-card is-layout-flow wp-container-core-group-is-layout-2957bd8f wp-block-group-is-layout-flow is-style-card--12\">\n<figure class=\"wp-block-image size-full is-style-icon wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-key.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Roles and permissions<\/h3>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Decide who can reply, who can edit workflows, and who can only read. Contractors see just the views you share with them.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-container-core-group-is-layout-2957bd8f wp-block-group-is-layout-flow is-style-card--13\">\n<figure class=\"wp-block-image size-full is-style-icon wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-message.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Saved replies<\/h3>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Write the answer to a common question once, then drop it into any reply with the customer&#039;s name and order already in place.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-container-core-group-is-layout-2957bd8f wp-block-group-is-layout-flow is-style-card--14\">\n<figure class=\"wp-block-image size-full is-style-icon wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-bell.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Collision warnings<\/h3>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">When a teammate opens the request you are reading, you both see a banner before anyone sends a second answer.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-container-core-group-is-layout-2957bd8f wp-block-group-is-layout-flow is-style-card--15\">\n<figure class=\"wp-block-image size-full is-style-icon wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-clock.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Business hours<\/h3>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Set opening hours and holidays for each team, so reply targets pause overnight and customers get an honest automatic reply.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-container-core-group-is-layout-2957bd8f wp-block-group-is-layout-flow is-style-card--16\">\n<figure class=\"wp-block-image size-full is-style-icon wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-layers.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Views and tags<\/h3>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Save a filtered list for returns, billing, or your biggest accounts, and let tag rules sort new requests into it as they arrive.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-container-core-group-is-layout-2957bd8f wp-block-group-is-layout-flow is-style-card--17\">\n<figure class=\"wp-block-image size-full is-style-icon wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-code.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">API and webhooks<\/h3>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Read and update requests through the REST API, or post an event to a webhook whenever a request changes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<div class=\"wp-block-group alignfull is-style-section-alt has-global-padding is-layout-constrained wp-container-core-group-is-layout-74841441 wp-block-group-is-layout-constrained is-style-section-alt--18\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-29a16e6f wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-kicker is-style-kicker--19 wp-block-paragraph\">Integrations<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Hassium fits around the tools you already use<\/h2>\n\n\n\n<p class=\"has-text-align-center has-contrast-2-color has-text-color wp-block-paragraph\">Connect a channel in a few clicks and a tool in a few more. Every integration is included on every plan.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d64e478c wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-body-color has-text-color has-inter-font-family has-x-small-font-size\" style=\"font-weight:700;letter-spacing:0.07em;text-transform:uppercase\">Channels<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-d775e8bf wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-style-card is-layout-flow wp-block-group-is-layout-flow is-style-card--20\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-c10b7809 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-style-icon wp-container-content-7934071c wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-mail.svg\" alt=\"\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-932fad10 wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size\">Email<\/h4>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Forward any support address, and replies go out from it, threaded and signed by whoever wrote them.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-block-group-is-layout-flow is-style-card--21\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-c10b7809 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-style-icon wp-container-content-7934071c wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-message.svg\" alt=\"\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-932fad10 wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size\">Chat<\/h4>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Add a chat widget to your site, and the conversation carries on by email after the visitor leaves.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-block-group-is-layout-flow is-style-card--22\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-c10b7809 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-style-icon wp-container-content-7934071c wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-form.svg\" alt=\"\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-932fad10 wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size\">Forms<\/h4>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Embed an intake form on any page and route each submission by the answers people give.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-container-core-group-is-layout-d64e478c wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-body-color has-text-color has-inter-font-family has-x-small-font-size\" style=\"font-weight:700;letter-spacing:0.07em;text-transform:uppercase\">Tools<\/h3>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-d775e8bf wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-style-card is-layout-flow wp-block-group-is-layout-flow is-style-card--23\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-c10b7809 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-style-icon wp-container-content-7934071c wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-calendar.svg\" alt=\"\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-932fad10 wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size\">Calendar<\/h4>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Book a call from inside a request, and the meeting shows up on the customer&#039;s timeline.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-block-group-is-layout-flow is-style-card--24\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-c10b7809 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-style-icon wp-container-content-7934071c wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-card.svg\" alt=\"\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-932fad10 wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size\">Payments<\/h4>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">See recent charges beside the thread and issue a refund without leaving the request.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-block-group-is-layout-flow is-style-card--25\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-c10b7809 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-style-icon wp-container-content-7934071c wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-users.svg\" alt=\"\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-932fad10 wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size\">CRM<\/h4>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Keep companies and account owners in sync both ways, so sales can see every open request.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-block-group-is-layout-flow is-style-card--26\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-c10b7809 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-style-icon wp-container-content-7934071c wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-download.svg\" alt=\"\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-932fad10 wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size\">Spreadsheets<\/h4>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Import old requests from a spreadsheet, and export any view back to one on a schedule.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-block-group-is-layout-flow is-style-card--27\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-c10b7809 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-style-icon wp-container-content-7934071c wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-bolt.svg\" alt=\"\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-932fad10 wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size\">Webhooks<\/h4>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Send an event to any address when a request is created, tagged, assigned, or closed.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-block-group-is-layout-flow is-style-card--28\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-c10b7809 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-style-icon wp-container-content-7934071c wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-code.svg\" alt=\"\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-932fad10 wp-block-group-is-layout-flow\">\n<h4 class=\"wp-block-heading has-medium-font-size\">REST API<\/h4>\n\n\n\n<p class=\"has-contrast-2-color has-text-color has-small-font-size wp-block-paragraph\">Read and write requests, customers, and tags with personal tokens and a documented API.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center is-style-meta is-style-meta--29 wp-block-paragraph\">Missing something? Webhooks and the REST API reach almost anything, and the docs include working examples.<\/p>\n<\/div>\n\n\n\n\n<div class=\"wp-block-group alignfull is-style-section-dark has-global-padding is-layout-constrained wp-container-core-group-is-layout-74841441 wp-block-group-is-layout-constrained is-style-section-dark--30\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-29a16e6f wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-kicker is-style-kicker--31 wp-block-paragraph\">Security<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Security your IT team can sign off on<\/h2>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Clinics, schools, and law firms run their front desks on Hassium. These are the controls they ask about first.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-grid wp-container-core-group-is-layout-3d6fcaaf wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-style-card is-layout-flow wp-container-core-group-is-layout-2957bd8f wp-block-group-is-layout-flow is-style-card--32\">\n<figure class=\"wp-block-image size-full is-style-icon wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-key.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Single sign-on<\/h3>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Sign in through your identity provider with SAML or OpenID Connect. Remove someone there and their access here ends too.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-container-core-group-is-layout-2957bd8f wp-block-group-is-layout-flow is-style-card--33\">\n<figure class=\"wp-block-image size-full is-style-icon wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-clock.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Audit log<\/h3>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Every sign-in, export, permission change, and workflow edit is recorded with who made it and when.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-container-core-group-is-layout-2957bd8f wp-block-group-is-layout-flow is-style-card--34\">\n<figure class=\"wp-block-image size-full is-style-icon wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-lock.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Encryption<\/h3>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Data is encrypted in transit with TLS and at rest with AES-256, and so is every backup.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-style-card is-layout-flow wp-container-core-group-is-layout-2957bd8f wp-block-group-is-layout-flow is-style-card--35\">\n<figure class=\"wp-block-image size-full is-style-icon wp-duotone-brand\"><img decoding=\"async\" src=\"https:\/\/demo.gatilab.com\/hassium\/wp-content\/themes\/hassium\/assets\/images\/icon-globe.svg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Data residency<\/h3>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">Keep requests, files, and backups in the EU or the US. You pick the region when you create the workspace.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-19a4756e wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-center is-style-meta is-style-meta--36 wp-block-paragraph\">Single sign-on, the audit log, and your choice of region come with the Business plan. Encryption covers every plan.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-f7250eba wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-text is-style-text--37\"><a class=\"wp-block-button__link wp-element-button\" href=\"#\">Read the security overview<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group alignwide is-style-section-brand has-global-padding is-layout-constrained wp-container-core-group-is-layout-674a415f wp-block-group-is-layout-constrained is-style-section-brand--38\">\n<h2 class=\"wp-block-heading has-text-align-center\">Stop losing requests between inboxes<\/h2>\n\n\n\n<p class=\"has-text-align-center has-lead-font-size wp-block-paragraph\">Bring email, chat, and your web forms into one queue this week, and let a tested workflow hand each request to the right person.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-style-large is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-dd2eb635 wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"#\">Try Hassium free<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--39\"><a class=\"wp-block-button__link wp-element-button\" href=\"#\">Get a guided tour<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-layout-flex wp-container-core-group-is-layout-38db662c wp-block-group-is-layout-flex\">\n<p class=\"is-style-check wp-block-paragraph\">14-day trial<\/p>\n\n\n\n<p class=\"is-style-check wp-block-paragraph\">No card needed<\/p>\n\n\n\n<p class=\"is-style-check wp-block-paragraph\">Your old tickets come with you<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":0,"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"wp:attachment":[{"href":"https:\/\/demo.gatilab.com\/hassium\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}