Hassium

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Pricing

Three plans, monthly or yearly, one plan, a full comparison, and a coupon strip.

Plans

Pay for the team you have today

Start on the plan that fits now and move up the week you hire. The inbox, forms, and workflows come with all three.

Starter

For a founder and one or two helpers

$29 per month

  • Up to 3 people
  • One inbox for email, chat, and forms
  • Five workflows running at once
  • 90 days of report history
  • Help by email
Try Starter free

Recommended

Team

For a support team finding its rhythm

$79 per month

  • Up to 15 people
  • As many workflows as you need
  • Two years of report history
  • Custom roles and permissions
  • Help by chat and email
Try Team free

14 days free, and no card to start

Business

For teams that answer to IT and legal

$199 per month

  • Unlimited people
  • Single sign-on
  • An audit log of every change
  • Data kept in the EU or the US
  • A named support contact
Contact sales

Prices are in US dollars and exclude sales tax. Paid yearly, any plan costs the same as ten months.

Team plan

Choose how you pay for Team

The plan is the same either way: up to 15 people and every Team feature. A year paid up front costs what ten months would.

Monthly

Billed on the same date each month

$79 per month

  • Up to 15 people
  • Every Team feature from day one
  • Cancel before any renewal date
  • Move to yearly whenever you like
Pay monthly

Best value

Yearly

One payment covers twelve months

$790 $948 per year

  • Up to 15 people
  • Two months free, every year
  • One invoice for your finance team
  • Your price holds for the full year
Pay yearly

Both start with a 14-day trial and no card. Cancel a yearly plan in its first 30 days and we refund it in full.

Most teams start here

Team

For support teams that have outgrown a shared email address.

$79 per month

  • Up to 15 people
  • Email, chat, and forms in a shared inbox
  • Unlimited workflows with branches and delays
  • Intake forms and saved replies
  • Reports on reply time, backlog, and satisfaction
  • Support from real people by chat and email
Try Team free for 14 days

No card needed to start. Billed yearly, Team is $790.

Compare plans

Every plan, line by line

The inbox, forms, and workflows work the same on every plan. What changes is how many people join, how much history you keep, and how much control IT gets.

FeatureStarterTeamBusiness
Price per month $29 $79 $199
People Up to 3 Up to 15 Unlimited
Shared inbox for email, chat, and forms Included Included Included
Saved replies and internal notes Included Included Included
Active workflows 5 Unlimited Unlimited
Branches, delays, and test runs Included Included Included
Reports on reply time, backlog, and satisfaction Included Included Included
Report history 90 days 2 years All time
Roles and permissions Admin and member Custom roles Custom roles
Single sign-on Not included Not included Included
Audit log Not included Not included Included
Data kept in the EU or the US Not included Not included Included
Support Email Chat and email A named contact

Switching offer

Leaving another help desk? SWITCH20 takes 20 percent off your first year.

See the plans